Records Storage
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What it is
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How it works
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Reviews
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Why FlexSpace
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FAQ
About Records Storage

Organized Records. Protected Documents. More Usable Office Space.

Records Management is a daunting task for any company that is specialized for this type of service. We use the most advanced Record Management software tool and provide solutions for both physical and digital documents.

Contact us today for a quote on your Records Management and find relief in offloading that task to us.
HOW IT WORKS

Your records, picked up, tracked, and ready when you need them.

No lost boxes, no digging through storage lockers. Every file barcoded, indexed, and a click away.
Step 1
Today

We Pick Up Your Boxes

Schedule a pickup and we'll collect your boxes directly from your site. Damaged boxes get re-packed on the spot, no extra charge.
Flexible pickup scheduling
On-site collection
Step 2
Within 24 hours

We Barcode & Secure Everything

Every box and file gets a unique barcode, cross-referenced and logged into our inventory system, then stored in our secure, fire-protected Records Centre.
State-of-the-art tracking
Secure, monitored facility
Step 3
Whenever you need it

You Access Or Retrieve Anytime

Log in 24/7 to view your full inventory online, or request a file and we'll retrieve and deliver it back to you within a day.
24-hour online access
Next-day retrieval
Our Reviews

What our clients say when nobody is watching.

Verified reviews on Google. We answer every review, good and bad.
4.9 / 5.0
Average across 140+ verified Google reviews.
Read all on google
Flexspace Logistics team are excellent! Very professional, courteous and timely.  Rates are competitive.  Couldn't ask for better customer service, even with last minute requests.  Brian, Lucas and Dimo are a pleasure to work with.  Extremely trustworthy, ready and willing to go the extra mile to ensure the customer is happy and completely satisfied. I look forward to continuing our business partnership and highly recommend this team!
JW
Jacklyn Wellman
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Crosslinx
FlexSpace Brian has provided a timely response and the utmost professionalism in finding us storage and transport solutions across the country.  One window for national storage and transport needs, including specialty hauling and emergency loading/urgent delivery, where else can you get this kind of service? Five stars from KNRC Inc.
GW
Gillian Ward
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KNRC Inc.
Great location and company that helps facilitate my company's needs! Special thanks to Dimostany who was especially helpful in assisting us into getting our units. Was super responsive and is always there to extend their help. Location is great, the dock space is large, the hallways are large, and the space is very well kept. Thank you Dimo and the rest of the Flex Space team for all the help and support!
JW
Jonathan Ko
THE BACKBONE

Backed by Canada's
largest storage company

FlexSpace Logistics is part of StorageVault Canada (TSX: SVI) — operating 259 facilities and 13.8 million square feet nationwide. When we say we can serve you anywhere in Canada, we mean it.
Publicly-traded parent company (TSX: SVI)
259 owned or operated facilities across Canada
13.8 million sq ft under management
Vetted partner network adds 280+ additional locations
30+ years of combined storage industry expertise
The StorageVault Family
Access Storage
Self-storage & business storage
Sentinel Storage
Self-storage & business storage
Depotium
Self-storage Quebec
RecordXpress
Records management & shredding
MoveBuddy
Moving services
Cubeit
Portable storage
Pups Containers
Portable containers
Parkit Inc.
Industrial Asset Management
+ One relationship. Eight specialty brands. 541+ locations.
Frequently Asked Questions

Everything you need to know about record storage with FlexSpace.

Real questions, straight answers. Everything you need to make the right call on your storage space.

How quickly can I retrieve a stored document if I need it?

Our records management system is designed for fast, organized retrieval. Reach out to your FlexSpace advisor with what you need, and we'll help get it to you promptly.

Can you store both physical and digital records?

Both physical and digital records can be stored. We provide solutions for physical document storage as well as digital records management, using advanced records management software to keep everything organized and easy to retrieve.

Is FlexSpace's records storage compliant with Canadian legal retention requirements?

FlexSpace's records storage partners are compliant with the Canadian legal retention requirements. Businesses are typically required to retain documents for 7 years, and our records management solutions, delivered through our sister company RecordXPress, are built to help you meet that requirement without added stress.

How do I retrieve documents stored with FlexSpace Logistics?

Retrieval processes vary by partner facility, but most offer same-day or next-day access to stored files. Some locations also offer digital retrieval, where documents are scanned and delivered electronically. Ask your advisor about retrieval options at your location.

What is records storage and management?

Records storage is a secure, organized solution for storing physical documents, files, and archives. Beyond storage, our partners offer document management services including retrieval, scanning, shredding, and retention scheduling so your records are easy to find and compliant with retention requirements.
Ready to get started?
Find the right solution for your business.
Straightforward pricing, flexible terms, and real support - wherever you are in Canada.
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